Who this notice is for
This notice covers the Volans Agency website. For questions about information you share with us, contact info@volansvideoagency.com.
Information you choose to send
When you contact us through a form or email, you may provide your name, email address, phone number, company and details of your enquiry. We use this information to understand your request, respond to you and continue a conversation you have initiated. Do not include sensitive personal information in a general project enquiry.
Website operation and external services
Our hosting provider may process technical request information needed to deliver and protect the site. This website uses Google Fonts, and some pages show YouTube preview images. If you allow external media or choose to open an external link, providers such as Google/YouTube, Instagram and LinkedIn may receive information according to their own policies. Interactive Instagram posts and video players are not loaded until you allow external media.
Sharing and retention
Information from an enquiry may be accessible to the Volans team and providers supporting website operation and communication. We do not use a project enquiry as an automatic subscription to marketing messages. We keep enquiry information only for as long as it is needed for the conversation, related work and applicable record-keeping obligations.
Your choices
You can change external-media preferences at any time through in the footer. To ask about access, correction or deletion of information you shared with us, email info@volansvideoagency.com. We will review your request in light of applicable requirements.
Updates
We may update this notice as the website or its services change. The date above shows when this version was last revised.